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Returning Mail and Goods - UK

With any direct marketing activity, response is everything. Our Response Services make it as easy as possible for customers to respond to your marketing activities.

UK Response Services
Services Cost to your customers Cost to you* (100g response item)
Business Reply Plus
The best way to increase response rates from your business customers
FREE

39p First Class
27p Second Class

Freepost™ Plus
The best way to increase response rates from your consumer mailings
FREE

39p First Class
27p Second Class

Business Reply Standard
The flexible, creative way to increase response rates
FREE

45p First Class
33p Second Class

Freepost™ Standard
The simple and flexible way to encourage a response
FREE

45p First Class
33p Second Class

Special Delivery™ with Response
The safest way to encourage your customers to respond
FREE From £5.65
Packetpost Returns
Enable your customers to return goods
FREE From 225p First Class
169p Second Class
Freepost NAME
The easy and simple way for your customers to respond
FREE 52p First Class
Prices exclude VAT, which is charged at the standard rate
* An annual licence fee applies to these services. See service descriptions for details.

Response Services Checking Tool

A new Response Services Checking Tool to check Response Plus items has been devised to include the specification changes. If you would like to order your own copy please phone the Royal Mail Business Sales Helpline 08457 950 950 Option 1 Option 3 quoting the Stores item number of MISC1217.

Instructions on how to use the Response Services Checking Tool (PDF, opens in new window)

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